Acme Recruiters

Citi - Product Manager
Information Technology
ClaytonNY Contract Nov 19, 2024

This company's product management team is part of a global product function at the centre of payments innovation delivering leading customer experiences through our connected gateway. As part of this remit the team is responsible for defining the strategy, and executing the delivery of, market-leading payment gateway products & value-added services to our acquirers and merchants on a global basis.

 

The Product Manager will support the Product Management team in evolving a portfolio of Gateway Products across our global value chain.

 

This position will be responsible for leading and delivering on strategic modernisation project for Gateway- Portals Modernisation.

 

Role

Lead a key strategic business project- Portal Modernisation

Guide group of System Analysis, Architects and Engineers through the product development lifecycle

Prioritize development efforts as they align against product strategy

Oversee timely and high-quality execution of creation of technical requirements

Translate a deep understanding of our customers into products and solutions that drive significant customer value

Balance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products

Monitors product performance metrics at all stages of the product life cycle and makes informed/data driven recommendations to address challenges in the portfolio or product strategy

Acts as subject matter expert and drives well-informed, strategic initiatives to improve product offering and value-add

Provides support to global sales and customer facing teams with communication and training on product functionality and enhancements

Works closely with internal stakeholders such as Product Development, Legal, Compliance, Billing, Finance, Sales, Procurement, Marketing and other areas/teams within Mastercard as part of successful product launch.

Develops internal and external facing collateral

Proactive and thoughtful communication across stakeholders, including product training and client-facing engagements as necessary

 

All About You

Advanced product management experience

Commercial focus

Strong knowledge of the payments ecosystem

 

Required skills include:

Innovative mindset

Excellent written and verbal communication skills

Focus on collaboration and working as a team

Ability to multi-task and problem solve

Passion for learning and interest in keeping a finger on the pulse of e-commerce market insights and industry intelligence

Ability to motivate and drive cross-functional teams

 

Preferred skills include:

PSP or payments background

Experience with/knowledge of global and domestic payment schemes and players

Understanding of Open API initiatives

Experience working in Agile